PURCHASING and RETURNS
JanPalmerJewelry.com accepts the following types of payment for Internet purchases:
Visa, Master Card, Discover, American Express, PayPal
Sales tax will be added to all shipments made within the State of California.
RETURNS AND EXCHANGES
Special orders are non-returnable. Regular orders can be returned within 7 days of receipt in their original packaging and in unworn condition. Merchandise will be returned pre-paid and insured to janpalmerjewelry.com. Credit issued will not include original shipping charges.
We ship UPS insured and offer 3 shipping options within the United States: Standard (ground), 2nd Day Air and Overnight Next Day Air, which does not include Saturday delivery. USPS priority mail with insurance is available upon request. You may inquire about international shipping; however, customs duties vary by country and are the responsibility of you, the recipient.
Delivery charges for UPS are as follows:
Ground (5-7 day delivery)
Second Day Air
Overnight Next Day Air